Context
Commerzbank is a major German bank operating as a universal bank, offering its commercial and private customers a comprehensive portfolio of financial services. It's one of Germany's leading banking institutions with a significant international presence.
The universal bank was looking for a smart locker system for their workplace transformation project, with the goal to create a seamless locker access and management experience.
Solution
Yellowbox provided a leading smart locker system fit for today's and tomorrows working environment. Overall, a system that is seamless, flexible and integrated with the client environment.
- Multiple access methods, including app and PIN code.
- Self-serve process with 9/10 user experience rating.
- Intuitive onsite management app and web dashboard.
- Multiple booking types incl. permanent, overnight, day, team.
- Automated email instructions to staff members via email.
- Physically flexible with wireless, off-network and no servers.
The system has provided a seamless experience for staff and management, fit for today's dynamic work environment.
412 hours saved each year in administration time compared to traditional locks, through automations, support and self-serve access.
