Randwick City Council End of Trip Facilities


Randwick City Council is the local government authority responsible for the eastern suburbs of Sydney, Australia. It oversees services, infrastructure, and development for the Randwick region, ensuring the well-being of its residents and the sustainable growth of its communities.

The council required a smart locker system within their end of trip facilities to provide all staff with the ability to store their belongings when they need, through a seamless locker access experience. They needed a way to access the lockers self-serve, through multiple methods, e.g. mobile phone, PIN and RFID swipe card.


Yellowbox was able to provide a leading smart locker system for Randwick City Council's End of trip facilities. Key features included:

  • On-demand, self-serve smart locker system through app.
  • Set PIN code to open lockers without app (store your phone).
  • Integration with RFID swipe cards, allowing staff to swipe their cards to access and open their locker.
  • SSO Azure AD integration, allowing staff to sign in using their work login to the app and dashboard.
  • 24/7 support for users and managers.
  • Management app to allow staff to monitor and manage the locker system.
  • Flexible system to allow for multiple booking end times.
165 hours saved in administration time compared to traditional locks per year, through automations, support and self-serve.