Charter Hall, a leading Australian property investment management company, sought to enhance the iconic 1 Martin Place building’s End of Trip facilities by implementing a leading smart locker system. They needed a flexible, user-friendly solution to cater to the high number of daily users while maximising limited space.
Tailored Smart Locker Solution
Yellowbox delivered a customised locker system, seamlessly integrated into the facilities. The system featured RFID swipe card access, offering convenience and security, with a secondary PIN code option allowing users to access their locker without needing their swipe card—perfect for post-shower use. This flexibility helped elevate the user experience, ensuring a smooth and hassle-free locker access process.
Maximising Locker Availability with Hot Locker Settings
With over 1,800 registered users but space for only 280 lockers, Yellowbox implemented a hot locker setting to optimise locker availability. This feature allowed users to book a locker for the day, with automated booking expiry at 10 pm to ensure lockers were readily available the following day. The solution helped Charter Hall manage demand efficiently, providing equal locker access for all users.
Enhanced Facility Management with Cleaner Mode
To streamline locker maintenance, Yellowbox introduced a "Cleaner Mode" accessed via a touchscreen kiosk and secured with a PIN code. This feature allowed the facilities team to open all unbooked lockers at once, enabling easy cleaning and resetting of the lockers for the next day’s users. This automated functionality improved operational efficiency and reduced manual work.
Customisable Tenant Solutions
The Yellowbox system also offered the facilities team the ability to allocate locker banks to specific tenants and provide them with management dashboard access. This gave tenants control over their designated lockers while Charter Hall retained overall management capabilities through the master dashboard. This multi-layered control system catered to both tenant needs and centralised facility management.
The Yellowbox system delivered a fully integrated, flexible, and efficient locker management solution that improved user convenience and operational efficiency for Charter Hall’s End of Trip facilities at 1 Martin Place.
